Your items will be sent out to you within 48 hours of receipt of your order. Returns and any postage costs incurred are the full responsibility of the buyer and not Espley Walking Sticks unless the item is found to be faulty
Although we endeavour to achieve the closest photographic likeness, monitor colours can vary and therefore we cannot be responsible for colour variation. If you aren’t happy with the colour of your purchase you can, of course, return it to us within 7 days as stated in the Refunds section.
Prices Descriptions and Sizes
On occasions prices sizes and descriptions are unavoidably misdescribed therefore we reserve the right to cancel the sale of mis-priced items; this will not affect your statutory consumer rights.
All our walking sticks carry a 12 month guarantee against faulty workmanship and materials.
We will happily refund any purchase price within fourteen days to goods received back in showroom condition, with a valid receipt and with all labels attached. Please note; sticks made or shortened to your specification are non returnable. By pre ordering such an item you agree to this condition.